These Terms & Conditions (“Terms”) govern the use of the website and services operated by Emipulse Travel & Tourism L.L.C. (“Emipulse”, “we”, “us”, “our”). By accessing our website, making a booking, or using our services, you agree to be legally bound by these Terms, along with our Privacy Policy and Disclaimer.
If you do not agree with any part of these Terms, you must not use our website or services.
Emipulse operates as a travel service provider and booking facilitator. We act as an intermediary between customers and independent third-party suppliers including but not limited to airlines, hotels, tour operators, transport providers, cruise companies, insurance providers, and visa processing authorities.
We do not own, operate, or control these third-party services. All services are subject to the terms and conditions of the respective suppliers.
You must be at least 18 years of age to make a booking.
By using our services, you confirm that:
All bookings are subject to availability and supplier confirmation.
A booking request submitted by you is considered an offer to purchase services.
A contract is formed only when:
Emipulse reserves the right to accept or reject any booking at its sole discretion prior to confirmation.
All prices are dynamic and subject to change until full confirmation.
Prices may vary due to:
Unless stated otherwise, prices include applicable standard taxes but may exclude additional charges such as baggage fees, resort fees, visa fees, or local taxes payable at destination.
Full payment is required at the time of booking unless otherwise agreed in writing.
We accept approved payment methods including credit/debit cards, bank transfers, and other supported payment channels.
All payments are processed via secure third-party payment gateways. Emipulse does not store full card details.
We reserve the right to:
Chargebacks initiated without valid cause may result in service termination and legal action where applicable.
Bookings are only confirmed upon issuance of official confirmation, ticket, or voucher.
It is your responsibility to:
Any discrepancies must be reported immediately. Failure to do so may result in service disruption for which Emipulse holds no liability.
Customers are solely responsible for:
Emipulse shall not be liable for denied boarding, denied entry, or missed travel due to failure to meet these requirements.
Visa approval, rejection, processing time, and document requirements are determined exclusively by embassies, consulates, or immigration authorities.
Emipulse:
Visa application fees and service charges are generally non-refundable, regardless of outcome, unless otherwise stated in writing.
All airline bookings are governed by the airline’s conditions of carriage.
Airlines may:
Emipulse is not responsible for airline operational decisions, missed connections, or schedule disruptions.
Baggage allowances, seat selection, and special services are subject to airline policies and may incur additional charges.
Hotel content, images, ratings, and amenities are provided by third-party suppliers.
We do not guarantee:
Hotel policies, including cancellation rules, apply independently.
Holiday packages and tours are subject to supplier confirmation and availability.
Itineraries may be modified due to:
Substitution of hotels, transport, or activities may occur without prior notice where necessary.
Any modification to a confirmed booking (including name changes, date changes, or destination changes) is:
Some bookings are strictly non-amendable.
Cancellation policies depend entirely on the supplier fare rules.
Key conditions:
No-show bookings are non-refundable.
We strongly recommend that all customers obtain comprehensive travel insurance covering:
Emipulse is not responsible for losses not covered by insurance.
All travel services are provided by independent third-party suppliers.
Emipulse is not liable for:
Any claims must be directed to the respective supplier.
To the fullest extent permitted by UAE law, Emipulse shall not be liable for any:
Use of our services is entirely at your own risk.
We are not responsible for any failure or delay caused by events beyond our control including:
We reserve the right to:
All content, branding, text, graphics, and materials on this website belong to Emipulse Travel & Tourism L.L.C. and may not be copied or reused without written permission.
Your use of our services is also governed by our Privacy Policy, which forms part of these Terms.
We may update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
Emipulse Travel & Tourism L.L.C.
213, 2nd Floor, GBH Business Center
Al Rasheed Road, Al Muteena
Deira, Dubai, United Arab Emirates
Email: support@emipulse.ae
Website: www.emipulse.ae
By using this website or booking any service with Emipulse Travel & Tourism L.L.C., you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
